Retail Framer

Michaels Stores; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

A large retail chain in Charlotte, NC is seeking a Retail Framer to deliver custom framing solutions and provide excellent customer service. The successful candidate will maintain the frame department, operate cash registers, and assist customers in a friendly and effective manner. The role requires basic computer and measuring skills, with retail experience preferred. Benefits include health insurance, paid time off, and employee discounts.

Qualifications

• Basic computer skills necessary for store operations.
• Ability to operate equipment, including a glass cutter.
• Retail experience preferred for customer interactions.

Responsibilities

• Deliver custom framing solutions and drive sales.
• Maintain the ready‑made frame department.
• Operate cash register and provide customer service.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Customer service skills

Ability to operate equipment

Job description

Join to apply for the Retail Framer role at Michaels Stores located in Charlotte, NC.

Store Overview

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and provide a safe, clean and clutter‑free environment.

Major Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements.
• Deliver custom framing solutions, drive sales and production results, and complete framing orders with high quality and on time.
• Maintain the ready‑made frame department, support SISO and directed replenishment, and assist with truck unloading and stocking processes.
• Operate cash register, execute cash handling standards, and provide friendly customer service by helping customers shop and find what they are looking for.
• Support shrink and safety programs, participate in omni‑channel processes, and interact with others in an accepting and respectful manner.

Other Duties As Assigned

Perform additional framing shop operations and assist with other assigned tasks.

Minimum Experience

• Basic computer skills and basic measuring skills.
• Ability to operate equipment and glass cutter.

Preferred Experience

• Retail experience.
• Experience selling products and/or services to customers.

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
• Contact supervisor for reasonable accommodations.

Work Environment

• Public retail store setting, climate‑controlled; some stock rooms may not be climate‑controlled.
• Occasional outdoor work retrieving shopping carts or unloading trucks.
• Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are here for all Team Members and customers to create, innovate, and be better together. Michaels is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations for people with disabilities. Contact Customer Care at 1-800-642-4235 for accommodations.

Benefits

Full‑time and part‑time Team Members receive health insurance (medical, dental, and vision), paid time off, tuition assistance, employee discounts, and more. For more information, visit www.michaels.com.