Retail Food Service Supervisor- Food Court / Chat

University of North Texas System; Denton (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Defense Mechanics Inc is seeking a Retail Food Service Supervisor for the University of North Texas Food Court. This role involves direct oversight of dining operations, maintaining high standards, and ensuring customer satisfaction.

Qualified candidates must possess a high school diploma and two years of relevant experience, including supervisory duties. Strong communication and training abilities are essential for success in this position, which promotes a positive work environment.

Qualifications

• Two years of experience in food preparation, including supervisory experience.
• Considerable knowledge of health hazards in food preparation.
• Ability to lift and move objects up to 50 pounds.

Responsibilities

• Oversee food preparation and ensure operational standards are met.
• Supervise staff and ensure compliance with health regulations.
• Assess service quality and customer satisfaction.

Skills

Ability to follow detailed instructions

Knowledge of food preparation methods

Ability to train personnel

Recordkeeping skills

Customer service orientation

Education

High school diploma/GED

Job description

Title: Retail Food Service Supervisor - Food Court

Employee Classification: Food Service Supervisor

Campus: University of North Texas

Division: UNT-Student Affairs

Sub-division/Department: UNT-Dining Service

Department: UNT-Dining-Retail-163710

Job Location: Denton

Salary: salary commensurate with experience

Full Time Equivalent: 1.000000

Retirement Eligibility: TRS Eligible

Position Overview

The Food Service Supervisor provides direct oversight for a designated retail dining location within the UNT Campus Food Court. This position is responsible for enforcing all retail dining policies and procedures, supporting daily operations, and ensuring a high standard of customer service. The supervisor fosters a positive work environment, assists with training and onboarding of new hires, and supports operational tasks such as ordering and conducting weekly inventories. This role is directly accountable for the day‑to‑day operations of the assigned location.

Minimum Qualifications

• High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.

Knowledge, Skills, and Abilities

• Ability to follow detailed oral and written instructions; ability to direct and manage the work of others.
• Ability to work from written menus, standard recipes and oral instructions.
• Ability to maintain records and complete forms accurately.
• Ability to apply mathematical concepts to complete tasks (e.g., checking orders for quantity).
• Considerable knowledge of the materials, methods, and equipment used in preparing food on a large scale.
• Considerable knowledge of health hazards in food preparation and service, and knowledge of necessary precautionary measures.
• Knowledge of food values and menu planning.
• Ability to train personnel in the care and use of equipment and in standard practices and methods used in large‑scale food service.
• Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

• Two years of supervisory experience.
• Great work ethic.
• Outgoing personality.
• Eager to excel and grow with our exciting Union Retail Dining operations.

Required License/Registration/Certifications

None specified.

Job Duties

• Ensures operational standards for food preparation, presentation, and safety are consistently met through managerial oversight.
• Supervises staff to guarantee adherence to established procedures and ensure full compliance with health and safety regulations.
• Assesses service quality and customer satisfaction through established checkpoints.
• Upholds high standards for food quality and service to ensure a consistently excellent dining experience for all customers.
• Adheres to all University policies, health codes, and safety standards, regularly reviewing practices to ensure adherence.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and moving objects up to 50 pounds.
• Moving about to accomplish tasks or moving from one worksite to another.
• Repeating motions that may include the wrists, hands, and/or fingers.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Hours vary.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.