Retail Food Manager II — Lead Team & Customer Experience

Sodexo; Waterloo (IA); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Matching Contributions

Paid Time Off and Holidays

Tuition Reimbursement

Job summary

Sodexo is seeking a Retail Food Manager 2 for UnityPoint Health-Allen Hospital located in Waterloo, IA. This role centers on leading retail operations, guiding teams, and delivering a high-quality customer experience.

You’ll manage people, set direction, and deploy resources to optimize store performance and service. Responsibilities include coaching frontline staff, maintaining cash handling accuracy, coordinating with vendors, and ensuring merchandising standards.

Qualifications

• Experience leading retail teams and driving customer satisfaction.
• Ability to manage priorities and deliver results through others.
• Strong cash handling procedures and POS accuracy.

Responsibilities

• Lead daily retail operations and customer experience.
• Coach frontline staff and supervisors to achieve performance goals.
• Manage cash handling procedures and POS system accuracy.
• Coordinate with vendors to ensure product flow and compliance.
• Drive merchandising and marketing to keep displays fresh and engaging.

Skills

Team leadership

Cash handling & POS

Time management

Customer service

Vendor relations

Merchandising concepts

Education

High school/GED or equivalent

Tools

POS systems

Job description

Sodexo is seeking a Retail Food Manager 2 for UnityPoint Health-Allen Hospital located in Waterloo, IA. This role centers on leading retail operations, guiding teams, and delivering a high-quality customer experience.

You’ll manage people, set direction, and deploy resources to optimize store performance and service. Responsibilities include coaching frontline staff, maintaining cash handling accuracy, coordinating with vendors, and ensuring merchandising standards.