Retail Floor Leader & Trainer

Goodwill Industries of Southeastern Louisiana; Chalmette (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead. The role focuses on operating the cash register, processing payments, returns, and credits while ensuring store cleanliness and attractive displays.

You will mentor trainees and supervise sales floor staff to uphold Goodwill’s standards. The position requires high school education or GED, 6 months supervisory experience or 90 days in service industry, ability to read/write in English, and willingness to work a flexible

Qualifications

• Strong customer service and interpersonal skills.
• Ability to lead and mentor store staff.
• Flexible to work nights, weekends, and long hours.

Responsibilities

• Handle cash transactions, returns, exchanges, and credits accurately.
• Maintain clean, organized, and safe store environment.
• Model professional behavior for employees and trainees.
• Oversee merchandise rotation and accurate pricing/displaying.
• Assist in training and disciplining sales floor staff as needed.

Skills

Customer service

Leadership

Flexibility

Sales

Education

High School diploma or GED

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead. The role focuses on operating the cash register, processing payments, returns, and credits while ensuring store cleanliness and attractive displays.

You will mentor trainees and supervise sales floor staff to uphold Goodwill’s standards. The position requires high school education or GED, 6 months supervisory experience or 90 days in service industry, ability to read/write in English, and willingness to work a flexible