Retail Floor Lead & Merchandising Supervisor

Aramark; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Rock at Frost Bank Center Retail, operated by Aramark, is seeking a Retail Supervisor to lead a team delivering exceptional guest service and merchandising execution in San Antonio, TX. You will manage receiving, pricing, floor replenishment, scheduling, and POS operations to ensure high standards and strong store performance.

Join Aramark for opportunities to coordinate special events, lead inventory, and train staff while ensuring safety and compliance.

Qualifications

• At least 2 years of experience in a similar role.
• May be required to work overtime, nights, and/or weekends.

Responsibilities

• Supervises the receiving and tagging of incoming merchandise.
• Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service.
• Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor.
• Handles the storing of all incoming merchandise in assigned locations.
• Ensures correct pricing on all products on the floor.
• Maintains customer service standards.
• Cashiers when necessary to expedite the processing of guest’s purchasing.
• Responsible for the recording of damaged merchandise.
• Merchandises the floor for maximum sale of all products.
• Leads special projects (i.e., holidays, events, book signings, etc.) when needed.
• Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible.
• Leads the maintenance of inventory levels within guidelines.
• Follows through with information to team members on new products or procedures applying the information book on the floor.
• Works with manager to always ensure full productivity on the floor.
• Interacts with customers for possible merchandising opportunities.
• Takes charge of unpacking and pricing of new merchandise.
• Conducts periodic inventory count based on schedule established by controller and retail buyer.
• Ensures that packing slips and invoices are reconciled by the retail clerk.
• Fully understands the point-of-sale system.
• Follows and implements all wage and hour standards/procedures; to include meal breaks and schedules.
• In partnership with the manager, schedules staff on a weekly basis and resolves appropriate break schedules to improve floor coverage and customer service.
• Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities.

Tools

Micros POS system

Job description

The Rock at Frost Bank Center Retail, operated by Aramark, is seeking a Retail Supervisor to lead a team delivering exceptional guest service and merchandising execution in San Antonio, TX. You will manage receiving, pricing, floor replenishment, scheduling, and POS operations to ensure high standards and strong store performance.

Join Aramark for opportunities to coordinate special events, lead inventory, and train staff while ensuring safety and compliance.