Retail Floor Lead & Customer Experience Champion

Luxottica; Tempe (AZ); On-site; USD 22,000 - 30,000; Part time

Job summary

Luxottica is seeking a specialized advisor to support the management team on the sales floor in Tempe, AZ. This part-time key holder role involves motivating staff to exceed targets and delivering an exceptional customer experience.

Responsibilities include maintaining product knowledge, greeting customers, restocking merchandise, and handling merchandising tasks. Candidates should have retail experience, be bilingual, and able to lift up to 40 lbs.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Bilingual

Sales performance

Communication

Teamwork

Time management

Cash handling

Physical ability

Flexibility

Customer service

Job description

Luxottica is seeking a specialized advisor to support the management team on the sales floor in Tempe, AZ. This part-time key holder role involves motivating staff to exceed targets and delivering an exceptional customer experience.

Responsibilities include maintaining product knowledge, greeting customers, restocking merchandise, and handling merchandising tasks. Candidates should have retail experience, be bilingual, and able to lift up to 40 lbs.