Retail Fitness Sales Associate

Johnson Health Tech Companies; United States; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health & Dental Insurance

Company paid Life Insurance

401(k)

Paid Time Off benefits

Product discounts

Wellness programs

Job summary

Johnson Health Tech Companies is seeking a Fitness Consultant in Mt Laurel, NJ. You will work with customers using a consultative approach to match fitness equipment to needs, while pursuing sales targets. The role is full-time with hours 10am–7pm and some weekends.

Base salary plus monthly commission, with responsibilities spanning customer experience, store merchandising, inventory, and closing procedures. Bachelor’s degree preferred; prior retail or fitness sales experience is a plus.

Qualifications

• Bachelor's Degree preferred; extensive retail or B2B/B2C sales experience may substitute.
• Previous sales experience preferred; fitness sales desirable but not required.
• Strong customer service background and ability to work evenings/weekends.

Responsibilities

• Use consultative sales to find equipment solutions and meet sales targets.
• Maintain in-store merchandising, pricing, and inventory accuracy.
• Assist customers with in-store pickup and equipment demos.
• Handle cash, checks, and financing transactions in compliance with procedures.
• Develop knowledge of products to advise customers and build relationships.

Skills

Sales experience

Customer service

Communication

Goal-driven

Education

Bachelor's Degree in business administration or related field

Job description

Job Type
Full-time

Description

Hours: Full-Time, 10am-7pm 5 days a week. Must be able to work some weekends.

Pay: Base salary + monthly commission

Location: Mt Laurel, NJ

Position Overview

Under the direction of the District Sales Manager and Store Manager, the Fitness Consultant works one on one with our customers using our consultative sales process to find equipment solutions to best meet their fitness needs while working to achieve their sales targets.

Responsibilities

Customer Experience

• Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive, and profitable. Must be willing and able to demonstrate products for customers.
• Ensure the quality servicing of customers by personal involvement and intelligent solutions
• Maintain strong customer relationships and make recommendations for attracting new customers
• Identify quality, timeliness, or perceived value problems reported by customers, as well as requests for new products and services
• Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines
• Assist customers with in-store pick up to safely disassemble and transport merchandise to customer vehicles

Store Responsibilities

• Ensure that in-store merchandising is effective, appealing and keeping with company standards
• Keep store inventory and products properly labeled, tagged and priced
• Properly record, track and secure inventory during assigned shifts including participation in monthly store inventory cycle counts
• Perform all closing responsibilities and duties per policies and procedures
• Ensure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company procedures
• Ensure that proper image is portrayed through maintenance and upkeep of the building and grounds. Which include cleanliness of the store in ensuring garbage is removed, floors are vacuumed/cleaned, and signage is presentable and in working order

Professional Development

• Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of information
• Keep the District Sales Manager and Store Manager informed as to all pertinent factors affecting the assigned responsibilities
• Monitor sales results for potential improvements and variances from plan and takes appropriate actions
• Monitor competitive activity in the market and identify new competition and/or changes in competitor's activities
• Stay current on industry trends
• Make sure that the purchase of any used equipment is prudent and the company's best interest

Perform other duties as assigned by Management

Requirements

Education:

• Bachelor's Degree in business administration or related field is preferred; however, extensive experience in retail or business to business/business to consumer sales industry may substitute.

Experience:

• Previous sales experience preferred but not required
• Fitness sales experience desirable but not required

Other Requirements:

• Strong customer service background
• Goal-driven
• High energy, passion for fitness, and a great work ethic
• Highly motivated self-starter
• Proven ability to work successfully without supervision
• Ability to work flexible schedule including evenings and weekends
• Physically able to demonstrate fitness equipment for customers

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.