Retail Experience Specialist — Sales & Fulfillment

Nordstrom, Inc.; Laguna Hills, Northern (CA, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Merchandise Discount

Job summary

Nordstrom Rack in Laguna Hills, CA is hiring team members across Sales, Customer Service, Stock and Fulfillment. You will engage customers, operate POS, assist with fitting rooms, and keep the store clean while supporting multiple areas as needed.

This role emphasizes teamwork, flexibility, and ownership in a fast-paced environment. Pay starts at $18.85–$19.65 per hour with comprehensive benefits and eligibility for incentives; all required training is provided.

Qualifications

• Customer-focused service demonstrated in fast-paced retail.
• Ability to operate a point-of-sale system and handle transactions across platforms.
• Strong teamwork and flexibility to support multiple store areas.

Responsibilities

• Assist customers on the sales floor and at the register across platforms.
• Support fitting rooms and maintain a clean, organized store environment.
• Keep stockrooms organized and ensure accurate ticketing and merchandising.

Skills

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Tools

POS system

Inventory management systems

Job description

Nordstrom Rack in Laguna Hills, CA is hiring team members across Sales, Customer Service, Stock and Fulfillment. You will engage customers, operate POS, assist with fitting rooms, and keep the store clean while supporting multiple areas as needed.

This role emphasizes teamwork, flexibility, and ownership in a fast-paced environment. Pay starts at $18.85–$19.65 per hour with comprehensive benefits and eligibility for incentives; all required training is provided.