Retail Experience Specialist

Retail Services WIS Corporation; Red Lion (York County); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Hiring Immediately!

Innovative Environment

Referral bonuses

Career Growth

Employee-paid health insurance

Job summary

WIS International is hiring a part-time Retail Sales Associate to demonstrate the Smart Cart and help customers enjoy a seamless shopping experience. You will engage with customers, provide quick tutorials, troubleshoot issues, collect feedback for the development team, and collaborate with store management.

Flexible hours and travel opportunities are offered to the right candidates. Starting wage is $18.00–$19.00 per hour, with benefits including health insurance options and referral bonuses.

Qualifications

• Experience in retail or customer service is a plus.
• Comfort with new technology and AI concepts.
• Able to work part-time and varied hours.
• Must be 18+ and legally eligible to work in the US.

Responsibilities

• Engage with Customers: demonstrate and explain features of the Smart Cart.
• Tutorials and Training: educate customers on usage and benefits.
• Support and Troubleshooting: assist customers and resolve issues.
• Feedback Collection: gather user feedback for improvement.
• Adoption: encourage continued use of the shopping cart.
• Collaboration: work with store management and Smart Cart team.
• Provide Exceptional Service: assist customers and ensure satisfaction.

Skills

Tech Savvy

Communication Skills

Customer Service

Problem Solving

Independent & Team Work

Job description

External Job Description

Retail Sales Associate – Smart Cart

Starting Wage:$18.00 - $19.00

Part Time:Ability to work varied,traditionaland non-traditional flexible hours.

We are revolutionizingthe shopping experiencebyintroducing customers toa funSmartshoppingcart.Our mission is to make shopping not just easy, but also enjoyable for everyone.We are looking for enthusiastic and friendly individuals to join our team and help us create unforgettable shopping moments.This isa great opportunityfor those who enjoy workingwith the public, have a passion for retail,aretech-savvy,and love customer service!

Travel and training wages vary, depending on local WIS office wages.

Benefits of Working with WIS

• Hiring Immediately!

• Innovative Environment: Bea part of a team that is at the forefront ofsupportingretail technology

• Referral bonuses: Get paid forreferring tofriendsand family!

• CareerGrowth: WIS is committed to creating opportunities for those who aspireformore. If you are looking for career and promotion opportunities, you can count on us!

• Employee-paid health insurance available at competitive group rates

• Opportunities forpaid traveland occasional overnight stays

• Other non-SmartCartpositions available afterthecompletion of the project

• Join a supportive environment where diversity is celebrated, and every individual is valued for their unique talents

What you will Do:

• Engage with Customers: Activelyengage with customers to introduce andshow features oftheinteractiveSmartshopping cart.

• Tutorials and Training:Conduct quick and effective tutorials to educate customers on how to use the shopping cart, highlighting its features and benefits.

• Support and Troubleshooting:Provide on-the-spotassistanceto customers experiencing difficulties, ensuring any issues are resolved promptly.

• Feedback Collection:Gather customer feedback toidentifyareas for improvement and relay this information to the development team.

• Adoption:Develop and implement strategies to encourage customers to try and continue using the shopping cart.

• Collaboration:Work closely with store management and theSmart Cartteam to ensure the shopping cart meets customer needs and expectations.

• Provide Exceptional Service: Answer questions,assistcustomers throughout their shopping experience, offer recommendations, and ensure every customer leaves happy

WhatWe’reLooking For:

• Tech Savvy:Comfortable with using and explainingnew technology. Basic understanding of AI technology and user interfaces. Ability to troubleshoot common technical issues.

• Communication Skills:Excellent verbal and written communication skills. Ability to explain complex concepts in a simple and engaging manner.

• Customer Service:Strong customer service skills with a friendly and approachable demeanor.

• Problem-Solving:Ability to think on your feet and resolve issues quickly and efficiently.

• Proven ability to work in solo and team environments isrequired, where team-orientated, highly motivated, and self-driven individuals are preferred

• Effective customer relations skillsmeantalwaysdeliveringexceptional service

• Ability to work independently

• Retail Associate, Grocery Store, Customer Service, Technology, Product Demonstration, Shopper Assistance and Brand Ambassador previousexperience is a plus.

Team Requirements

• Must be 18 years of age and authorized to work in the United States

• Access to reliable transportation

• Ability to be able to work the entire duration of the project they are assigned

Working Conditions

ThisRetail Associatepositionrequiresthe ability to stand for prolonged periods of time withfrequentwalking,and to use hands and wrists regularly,including repetitive motions; the ability to lift and carry items up to 25 lbs.; the ability to travel via car.

Please note that this Job Description is not designed to cover orcontaina comprehensive listing of activities, duties, and responsibilities that arerequired of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.

Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job.WIS International is committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process. To requestan accommodation, please contact our HR team [e-mail]. If requesting accommodation for an interview, please reach out at least one week in advance of your interview.

For more information on WIS, visit our website atwww.wisintl.com

WIS is an Equal Opportunity Employer,

committed to a diverse and inclusive work environment.

Salary Starting at

$18.00-$19.00