Retail Experience Manager - Boca Raton FL

Best Buy; Boca Raton (FL); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy in Boca Raton, FL is seeking a Retail Experience Manager to lead customer experience across the micro-market and empower teams to drive revenue and operating income.

You will analyze performance indicators, manage expenses, and mentor staff to deliver excellent service while maintaining store operations and a strong customer focus.

Qualifications

• 1 year of experience as a supervisor or manager in business, military or related fields.
• 2 years of sales or customer service experience.
• 1 year of experience managing and reviewing operational expenses and revenue.
• Previous experience in retail, sales or customer service.
• Consumer electronics industry experience.

Responsibilities

• Empower employees to provide excellent customer experiences.
• Drive employee experience strategy across the micro-market.
• Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results.
• Lead efforts to maximize results or provide course correction as needed.
• Help drive sales and operational success within an assigned home location or across the micro-market as needed.

Skills

Supervisor experience

Sales or customer service

Cost/revenue management

Retail experience

Job description

Retail Experience Manager - Boca Raton FL

Full time

Regular

Job Description

What you’ll do

• Empower employees to provide excellent customer experiences
• Drive employee experience strategy across the micro-market
• Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results
• Lead efforts to maximize results or provide course correction as needed
• Help drive sales and operational success within an assigned home location or across the micro-market as needed
• 1 year of experience as a supervisor or manager in business, military or related fields
• 2 years of sales or customer service experience
• 1 year of experience managing and reviewing operational expenses and revenue

Preferred qualifications

• Previous experience in retail, sales or customer service
• Consumer electronics industry experience

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

1042889BR

Brand

Best Buy

Job Category

Retail Group

Job Level

Manager

54,600.00

94,700.00

Store Number or Department

Address Line 1

City

State

Florida

Search Categories

Retail

33498-6740

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.