Retail Experience Leader (Key Holder)

Shinola- Retail; Auburn Hills (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Bonus potential

Paid time off

401k match

Medical/dental/vision

Pet insurance

Watch perk

EAP

Job summary

Shinola Retail seeks a Key Holder at Great Lakes Crossing Outlets in Auburn Hills, MI. You will lead guest experiences, support product knowledge, and manage daily operations to ensure brand standards. The role emphasizes coaching, relationship building, and adherence to company policies.

The position offers hourly compensation with potential bonuses and a broad benefits package, including time off and a 401k match. Strong organizational and leadership skills are essential.

Qualifications

• High School Diploma is required.
• Strong organizational skills expected.
• Must be 18+ years old.

Responsibilities

• Guest Experience: exceed revenue targets and provide a welcoming, connected in-store and virtual shopping experience.
• Experience Leader: coach and develop team, motivate using KPIs.

Skills

Organizational skills

Critical thinker

18+ years old

Education

High School Diploma

Job description

Shinola Retail seeks a Key Holder at Great Lakes Crossing Outlets in Auburn Hills, MI. You will lead guest experiences, support product knowledge, and manage daily operations to ensure brand standards. The role emphasizes coaching, relationship building, and adherence to company policies.

The position offers hourly compensation with potential bonuses and a broad benefits package, including time off and a 401k match. Strong organizational and leadership skills are essential.