Retail Experience Lead - Customer & Team Growth

Best Buy; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Best Buy is seeking a Retail Experience Supervisor to lead a team and deliver exceptional customer experiences across our Memphis store. You’ll focus on positive employee development, performance management and aligning store results with company goals to drive growth.

Ideal candidates have 1 year of leadership experience (or 6 months as a Best Buy shift lead), prior sales or customer service experience, and the ability to work a flexible schedule including weekends and holidays.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership

Teamwork

Customer service

Flexible schedule

Job description

Best Buy is seeking a Retail Experience Supervisor to lead a team and deliver exceptional customer experiences across our Memphis store. You’ll focus on positive employee development, performance management and aligning store results with company goals to drive growth.

Ideal candidates have 1 year of leadership experience (or 6 months as a Best Buy shift lead), prior sales or customer service experience, and the ability to work a flexible schedule including weekends and holidays.