Retail Experience Associate: Drive Customer Joy & Growth

R551US The Finish Line, Inc.; Annapolis (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401K plan

Career growth opportunities

Job summary

The Finish Line, Inc. is seeking an Store Associate to assist with daily operations and deliver exceptional customer experiences in our Annapolis-area store. You will help drive sales, manage merchandise, and ensure a welcoming environment for shoppers.

Qualifications include experience in retail or similar roles, strong customer service, and the ability to work flexible hours, including weekends and holidays. Basic math and POS familiarity are preferred.

Qualifications

• Experience in retail or similar role; track record of achieving sales targets preferred.
• Customer-centric with passion for delivering outstanding service.
• Strong communication and collaboration; able to work in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills; familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Drive store sales and profitability through merchandise management, promotions, and meeting targets.
• Participate in daily operations including inventory, visual merchandising, shipment workflow, order fulfillment and store maintenance.
• Collaborate with team members to achieve store sales and operational goals; adhere to policies and safety standards.
• Handle additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Basic math

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Store Associate to assist with daily operations and deliver exceptional customer experiences in our Annapolis-area store. You will help drive sales, manage merchandise, and ensure a welcoming environment for shoppers.

Qualifications include experience in retail or similar roles, strong customer service, and the ability to work flexible hours, including weekends and holidays. Basic math and POS familiarity are preferred.