Retail Associate - Customer Experience & Growth

R551US The Finish Line, Inc.; Baltimore (MD); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an Associate in Baltimore to assist with daily operations and deliver exceptional customer experiences. You will help shape store success and contribute to company growth.

Responsibilities include creating a top-notch shopping experience, driving sales through effective merchandising, and maintaining inventory, visuals, and safety standards. A flexible schedule, including weekends and holidays, is expected.

Qualifications

• Proven experience in retail or similar role with track record of sales success.
• Passion for delivering outstanding customer service and memorable shopping experiences.
• Strong interpersonal and communication skills in a fast-paced environment.
• Flexibility to work varied hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create exceptional customer experiences by addressing needs, resolving issues and upholding service standards.
• Drive store sales and profitability through effective merchandising and promotions.
• Participate in daily operations including inventory, visual merchandising, shipments and store maintenance.
• Collaborate with team members to achieve store goals while adhering to policies and safety regulations.

Skills

Retail experience

Customer-centric

Communication & collaboration

Flexibility

Tech-savvy

Job description

The Finish Line, Inc. is seeking an Associate in Baltimore to assist with daily operations and deliver exceptional customer experiences. You will help shape store success and contribute to company growth.

Responsibilities include creating a top-notch shopping experience, driving sales through effective merchandising, and maintaining inventory, visuals, and safety standards. A flexible schedule, including weekends and holidays, is expected.