Retail Experience Associate - Customer-Focused & Growth

The TJX Companies, Inc.; Ashland (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care

medical/dental/vision

paid holidays/vacation/sick

life insurance

short/long term disability

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at TJ Maxx in Ashland, KY to deliver exceptional customer service and maintain a clean, organized store environment.

You will support multiple areas as needed, promote loyalty programs, and ensure accurate checkout and receipt handling. Ideal candidates bring strong communication and multitasking abilities, with a focus on customer satisfaction and adherence to safety and loss-prevention standards.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Models customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings purchases/returns and counts change back according to procedures.
• Maintains merchandising standards and processes merchandise for the floor.
• Participates in store recovery and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking a Retail Associate at TJ Maxx in Ashland, KY to deliver exceptional customer service and maintain a clean, organized store environment.

You will support multiple areas as needed, promote loyalty programs, and ensure accurate checkout and receipt handling. Ideal candidates bring strong communication and multitasking abilities, with a focus on customer satisfaction and adherence to safety and loss-prevention standards.