Retail Experience Associate – Customer Focus & Growth

The TJX Companies, Inc.; Springfield (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare access

Employee referral bonuses

Job summary

The TJX Companies, Marshalls store in Springfield, OH is hiring a Retail Associate to deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store while following all procedures. You will support merchandising, promote credit and loyalty programs, handle transactions, and participate in store recovery and safety programs.

The role is at USA Marshalls Store 1009 Springfield OH with starting pay USD 13.50–14.00 per hour depending on skills and

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking and adapting to changes.
• Experience in retail is a plus.

Responsibilities

• Provide a highly satisfactory customer experience by engaging with customers and maintaining store standards.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Uphold merchandising standards and prepare merchandise for the floor.
• Assist in store recovery and maintain cleanliness throughout the day.
• Follow labor laws and loss prevention policies; ensure safety.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Team collaboration

Retail experience

Job description

The TJX Companies, Marshalls store in Springfield, OH is hiring a Retail Associate to deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store while following all procedures. You will support merchandising, promote credit and loyalty programs, handle transactions, and participate in store recovery and safety programs.

The role is at USA Marshalls Store 1009 Springfield OH with starting pay USD 13.50–14.00 per hour depending on skills and