Retail Events Lead - Team Coach & Ops

CROSSMARK; Greenville (SC); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Full-time benefits package

Paid training and leadership developm​

Career growth opportunities

Collaborative work environment

Job summary

Product Connections, part of Acosta Group, seeks a hands-on Retail Supervisor to lead a team of Product Demonstrators inside Sam's Club. You will recruit, coach, and develop staff while overseeing event execution and ensuring exceptional customer experiences through demos and sampling programs.

In this full-time role, you will monitor performance metrics, manage scheduling and payroll accuracy, and collaborate with store leadership to meet business goals.

Qualifications

• Previous leadership or supervisory experience including hiring, scheduling, and performance management.
• Strong communication, coaching, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Hire, train, coach, and develop Product Demonstrators.
• Lead day-to-day event execution and ensure quality and compliance standards are met.
• Monitor team performance, attendance, scheduling, and event execution metrics.
• Conduct coaching sessions, audits, and performance reviews.
• Serve as the primary point of contact for store leadership.
• Manage reporting, payroll accuracy, expenses, and operational compliance.
• Maintain equipment, food safety, and workplace safety standards.
• Build strong partnerships with store leadership and internal support teams.
• Perform other duties as assigned.

Skills

Leadership

Coaching

Hiring

Scheduling

Communication

MS Office

Tools

MS Office

Job description

Product Connections, part of Acosta Group, seeks a hands-on Retail Supervisor to lead a team of Product Demonstrators inside Sam's Club. You will recruit, coach, and develop staff while overseeing event execution and ensuring exceptional customer experiences through demos and sampling programs.

In this full-time role, you will monitor performance metrics, manage scheduling and payroll accuracy, and collaborate with store leadership to meet business goals.