Retail Employee

The Container Store; New York (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Pay: $17-$19 per hour

Health, dental, and vision plans

401(k) with Fidelity guidance

Product discounts

Paid time off

Job summary

The Container Store in New York, NY is hiring a Retail Employee / Project Specialist to welcome customers, promote storage solutions, and design custom closets. You will operate at the register and enroll customers in our rewards program while maintaining an organized, high-energy store environment.

You will assist with curbside pickup, delivery orders, and stockroom organization, ensuring fast, friendly service and adherence to brand standards. Flexible scheduling is required.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Flexibility in scheduling.

Responsibilities

• Welcomes and greets all customers.
• Connects with customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges.

Skills

Customer service

Communication

People skills

Retail sales

Education

High school diploma

Job description

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with our customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during check out
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Benefits

• Rewarding pay to recognize the value you bring to the team. Starting at $17.00 an hour, up to $19.00 an hour.
• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique 1equals3 website for easy access to your benefits information and company updates.
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

Additional Benefits for Full-time Associates

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance.
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.