Retail Employee

The Container Store; Columbus (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health plans

401(k) retirement savings plan

Paid time off (PTO)

Discounts on merchandise and services

Employee recognition programs

Job summary

The Container Store in Columbus, OH is seeking a Retail Employee / Project Specialist to deliver an amazing shopping experience in-store and for curbside orders. You will greet customers, suggest storage solutions, and assist with design and sale of custom closets and organization systems.

As a frontline team member, you will handle checkout, enroll customers in rewards, maintain shelves, manage stockroom, and support curbside/delivery orders while upholding brand standards and a friendly,

Qualifications

• Passion for helping customers find home storage solutions.
• Ability to build rapport and maintain customer relationships.
• Willingness to work a retail schedule including evenings and weekends.
• Proficiency with common computer systems and POS.
• Enjoys assisting customers and solving organizational challenges.

Responsibilities

• Greet customers at the entrance and throughout the store.
• Suggest and design storage solutions for customers' spaces.
• Assist with selling and processing checkout transactions.
• Enroll customers in the rewards program.
• Handle curbside pickup and delivery orders.
• Maintain shelves and presentation per brand standards.
• Assist with stockroom organization and merchandise processing.
• Support cleaning routines and store maintenance.

Skills

Passion for selling home solutions

Relationship building

Availability for retail schedule

Strong computer skills

Engaging with customers

Flexibility in scheduling

Education

High school diploma (preferred)

Job description

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with our customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during check out
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Benefits

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance. Here at The Container Store, we are passionate about helping you contain your health, grow your career, and find balance in your life.

• Rewarding pay to recognize the value you bring to the team.
• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

Additional Benefits for Full‑time Associates

• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts on merchandise, custom spaces, services, gift cards, and pet insurance.
• Service awards, retirement gifts, and recognition for exceptional daily contributions.
• Participation in Employee Resource and Affinity Groups and community service initiatives.

Qualifications

• Passion for selling home solutions
• Great with building relationships
• Availability meets the requirements of a robust retail schedule
• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

The Container Store promotes a smoke‑free, drug‑free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.