Retail Employee

The Container Store; Indianapolis (IN); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision plans

401(k) retirement plan with Fidelity

Discounts on merchandise and services

Paid holidays and PTO

Job summary

The Container Store in Indianapolis is seeking a full-time Associate to warmly welcome customers, understand their storage needs, and offer designed closet and organization solutions. You will also ring up purchases, enroll customers in the rewards program, and help keep the store orderly and stocked.

Prior retail experience and strong computer skills are valued. The role requires flexibility in scheduling, with early mornings or evenings possible, and a commitment to a high-quality customer

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Understands that retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers as Host in the front entrance or throughout the store.
• Connects with customers throughout the store, suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during checkout.
• Introduces and enrolls customers in the rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the sales floor – keeping shelves full and presented according to brand standards.
• Supports carry-out to customer cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges

Skills

Customer service

Communication

Flexibility

Strong computer skills

Engaging with people

Education

High school diploma preferred

Tools

POS systems

Job description

Responsibilities

• Welcomes and greets all customers as Host in the front entrance or throughout the store
• Connects with customers throughout the store, suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during checkout
• Introduces and enrolls customers in the rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the sales floor – keeping shelves full and presented according to brand standards
• Supports carry‑out to customer cars whether through curbside or in the parking lot/garages
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick‑up and/or delivery
• Organizes the stockroom, ensuring it is well‑maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Qualifications

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands that retail is an ever‑changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

Benefits

• Rewarding pay to recognize the value you bring to the team
• Competitive health, dental, and vision plans to keep you and your loved ones well
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
• Unique "1equals3" website for easy access to your benefits information and company updates
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best

Full‑time Associate Benefits

• Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
• Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes
• Discounts on merchandise, custom spaces, services, gift cards, and pet insurance
• Recognition through service awards and retirement gifts, celebration of core principles, and recognition of exceptional daily contributions
• Participation in Employee Resource and Affinity Groups and engagement in community giving programs

Work Environment

The Container Store promotes a smoke‑free, drug‑free environment.

Equal Opportunity

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.