Retail Employee

The Container Store; Ashburn (VA); On-site; USD 24,727 - 27,552; Part time

Benefits offered by this job

401(k) retirement plan

Employee discounts

Paid holidays

Job summary

The Container Store in Ashburn, Virginia is seeking a Retail Employee / Project Specialist to enhance customer experiences. Responsibilities include greeting customers, suggesting solutions, maintaining store organization, and processing orders.

The role requires a high school diploma and strong customer engagement skills. The company offers competitive pay starting at $17.95/hour, robust benefits, and a fun work environment.

Qualifications

• Preferred experience in retail sales.
• Ability to engage with customers effectively.
• Strong computer skills for various tasks.

Responsibilities

• Greet customers and assist with their needs.
• Connect and suggest solutions for organizational challenges.
• Maintain store presentation and process orders.

Skills

Retail sales experience

Strong computer skills

Customer engagement

Education

High school diploma preferred

Job description

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.

The Container Store is a leading specialty retailer of storage and organization products in the United States, founded in 1978. We provide creative, multifunctional, customizable storage and organization solutions that help customers save time and space and improve the quality of their lives.

Responsibilities

• Welcomes and greets all customers, whether at the front entrance or throughout the store
• Connects with customers throughout the store, suggesting solutions to organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with a strong focus on providing a great customer experience during checkout
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the sales floor – keeping shelves full and presented according to brand standards
• Supports carryout to customers' cars—curbside or in the parking lot/garages
• Assists with cleaning routines around the store, including dusting, restrooms, and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom to support selling activities
• Adheres to time expectations for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

We Believe in Taking Care of Our Team

We offer a comprehensive benefits package that goes beyond health insurance. We are focused on helping you contain your health, grow your career, and find balance in your life.

Benefits and Compensation

• Rewarding pay: starting at $17.95/hour, up to $20.00/hour
• Competitive health, dental, and vision plans
• 401(k) retirement plan with investment guidance via Fidelity
• Benefits portal for easy access to information
• Competitive sick pay and paid time off

For Full-Time Associates

• Basic life, disability, accident, critical illness insurance, hospital indemnity, and FSAs
• Parental leave, adoption and surrogacy assistance, fertility and maternity support
• Paid holidays, gym membership discounts, transportation benefits
• Employee discounts on products and services, including pet insurance
• Recognition programs and community involvement opportunities
• Celebration of diversity and supports through Employee Resource Groups

We offer a fun, collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

• High school diploma preferred
• Retail sales experience is a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understanding that retail is an ever-changing industry and requires scheduling flexibility
• Must be at least 18 years of age

The Container Store promotes a smoke-free, drug-free environment. We are an Equal Opportunity Employer and comply with the Americans with Disabilities Act. Stores physical requirements and state-specific notices apply.