Retail eCommerce Operations Analyst

Lunds & Byerlys; Edina (MN); Hybrid; USD 60,000 - 81,000; Full time

Job summary

Join a leading company as a Full Time eCommerce Operations Analyst, where you will enhance the online grocery shopping experience. This role offers the chance to drive business strategies through data analysis and collaboration, providing you a platform to excel in a dynamic environment.

Benefits

Comprehensive benefits package

401(k) matching

Paid time off

Supplemental healthcare

Qualifications

• Three or more years' experience in eCommerce analytics or operations.
• Demonstrated ability to analyze data and present recommendations.
• Service-oriented individual with a high energy, positive demeanor.

Responsibilities

• Analyze trends and optimize eCommerce processes.
• Provide training to team members and monitor KPIs.
• Collaborate with marketing to develop strategies for sales.

Skills

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in business or equivalent experience

Tools

Excel

Word

Outlook

Job description

Join Lunds & Byerlys as a Full Time eCommerce Operations Analyst and engage in a dynamic role that directly influences our online grocery presence. This position offers the exciting opportunity to analyze trends, optimize processes, and implement innovative solutions in a fast-paced environment. Enjoy the flexibility of a work-from-home setup, allowing you to balance your professional and personal life seamlessly. With a competitive salary range of $60,000 to $81,000 per year, your contributions will be rewarded accordingly.

Our Commitment to You

Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2025.

This position is eligible for a comprehensive benefits package designed to support the physical, mental, and financial well-being of our team members. Our benefits include competitive medical, dental, and vision coverage, along with various health spending and savings accounts. We provide supplemental free on-demand healthcare and generous paid time off. Additionally, team members can take advantage of 401(k) matching and other value-added benefits focused on overall health and wellness.

Day to day as a eCommerce Operations Analyst

As a Full Time eCommerce Operations Analyst at Lunds & Byerlys, you will play a crucial role in leveraging customer-specific and market data to drive business-building recommendations for our category and retail teams. This position demands a proactive approach, partnering with the eCommerce Operations Manager to establish and monitor online shopper KPIs while providing essential training to team members. You will optimize shopping processes for increased efficiency and ensure all stores are equipped for success.

Engaging with third-party partners, you will uphold the Lunds & Byerlys brand and drive partner sales by maintaining accurate product catalog information. Your analytical skills will be vital as you identify opportunities to enhance top-line sales and bottom-line profitability. In collaboration with the marketing team, you will develop strategies to boost eCommerce sales, while also providing on-call support for retail processes to ensure operational excellence throughout the organization.

Does this sound like you?

To thrive as a Full Time eCommerce Operations Analyst at Lunds & Byerlys, a blend of technical and interpersonal skills is crucial. Communication skills are essential, as you will be presenting plans to stakeholders, requiring clarity and confidence. Additionally, a service-oriented mindset coupled with a high-energy and positive demeanor will enhance your interactions with colleagues and customers alike. You should be adept at managing multiple projects in a fast-paced, team-oriented environment while demonstrating sound judgment and decision-making abilities.

Flexibility in responding to changing priorities is vital, as is a commitment to fostering trust and valuing differences within the team.

MINIMUM QUALIFICATIONS

1. Education
   1. Bachelor's degree in business or equivalent experience
2. Experience
   1. Three or more years' experience in an eCommerce analytics or operational role
   2. Demonstrated ability in analyzing data, formulating recommendations, developing presentations and presenting action plans to customers to achieve desired business results
3. LFHI Competencies expected of all employees include: Action Oriented, Customer Focus, Instills Trust, Communicates Effectively, Ensure Accountability, and Values Differences
4. Other required Knowledge, Skills, and Abilities:
   1. A service-oriented individual with a high energy, positive and friendly demeanor
   2. Advanced analytical skills using PC based applications (Outlook, Excel, Word)
   3. Ability to read, write, speak and comprehend English

Ready to join our team?

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

Compensation Disclaimer

The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also values internal equity when making job offers. Hiring at the maximum of the range is not typical.