Retail & Donation Specialist - Customer-First

Goodwill Industries Of Upstate/Midlands South Carolina, Inc.; Greer (SC); On-site; USD 12,000 - 17,000; Full time

Job summary

Goodwill Industries Of Upstate/Midlands South Carolina, Inc. is seeking a team member to extend customer service to shoppers and donors at the store.

The role includes greeting and assisting customers, stocking merchandise, and processing loads from the distribution center to ensure items are available and organized. Daily duties involve answering phones with the proper greeting, handling returns, and maintaining a clean, safe environment.

Qualifications

• Functional reading, writing, and mathematical skills.

Responsibilities

• To greet and assist customers and donors upon entering the store.
• To bag merchandise, promptly answer the phone, with the correct Goodwill greeting, and accurately handle store returns.
• To receive, stock, tag, count and inventory merchandise.
• To assist in loading and unloading trucks from the distribution center.
• To stock, merchandise, colorize, and size textiles.
• To stock, merchandise, electronics, furniture, house wares, exercise equipment, mechanical devices and other hard good to make certain items are safe and not on the Consumer Product Safety Recall list.
• To perform general housekeeping, custodial and janitorial duties as may be scheduled and assigned.
• To perform all other duties as assigned.

Education

Functional reading, writing, and mathematical skills

Job description

Goodwill Industries Of Upstate/Midlands South Carolina, Inc. is seeking a team member to extend customer service to shoppers and donors at the store.

The role includes greeting and assisting customers, stocking merchandise, and processing loads from the distribution center to ensure items are available and organized. Daily duties involve answering phones with the proper greeting, handling returns, and maintaining a clean, safe environment.