Retail Donation Attendant

MERS / Goodwill; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

MERS / Goodwill is seeking a Retail Donation Attendant for their Springfield Store. The role involves providing excellent customer service, sorting donations, and maintaining store standards. Ideal candidates will possess strong communication skills and be organized. This is a full-time position with multiple benefits, including medical, dental, and retirement options.

Benefits

Monthly Bonus Up to $250

Immediate medical benefits

Dental and vision benefits

403(B) Retirement

PTO Accrual up to 15 days

Employee store discount

Flexible Schedules

Career Growth Opportunities

Qualifications

• No degree required. High School Diploma/GED preferred.
• Ability to communicate effectively with co-workers and customers.
• Must be organized and able to interact with a diverse work population.

Responsibilities

• Provide positive customer service interactions at donation drop-off.
• Sort donated goods according to established guidelines.
• Uphold store cleanliness and safety standards.

Skills

Communication

Organization

Mathematical Skills

Education

High School Diploma/GED Preferred

Job description

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Required Travel: 0%

Position Type: Hourly Full-Time

Hourly Rate: $15.00 Bonus Pay: Up to $250/month

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Springfield Store - Kansas Parkway team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.
  
  

Primary Duties/Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
  
  

Benefits

• Monthly Bonus Up to $250.00
• Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities
  
  

MERS Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS/ MO Goodwill requires various background and records checks upon employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organization Management

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