Retail Donation Attendant

MERS / Goodwill; Jefferson City (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus up to $250

Medical, dental, vision benefits

Flexible schedules

Career growth opportunities

Job summary

MERS/Missouri Goodwill Industries is seeking a Retail Donation Attendant for the Jefferson City Store. This hourly full-time role supports our mission and core values while handling donation flow, customer interactions, and store upkeep.

No degree required; strong communication and organizational skills are essential. Duties include sorting donations, maintaining cleanliness, and ensuring safety and accountability on the floor.

Qualifications

• No degree required; HS diploma/GED preferred.
• Ability to communicate effectively with coworkers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Math basics: addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with donation drop-offs, and thanking contributors with donation receipts.
• Handle all donations with care and respect.
• Sort donated and purchased goods into categories (sales floor, seasonal, online, outlet, trash) per guidelines.
• Notify management of hazardous, valuable, or inappropriate donations.

Skills

Communication

Organizational skills

Math fundamentals

High school diploma preferred

Education

High School Diploma/GED Preferred

Job description

Required Travel: 0%

Position Type: Hourly Full-Time

Hourly Rate: $15.50

Bonus Potential: Up to $250/month

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Jefferson City Store team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Primary Duties/Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Benefits

• Monthly Bonus Up to $250.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.