Retail Donation Attendant

MERS Goodwill; Centralia (IL); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Monthly bonus potential

Medical benefits

Dental and vision benefits

403(b) Retirement

PTO Accrual

Flexible schedules

Job summary

MERS Goodwill is hiring a Retail Donation Attendant for its Centralia Store. The role involves assisting donors, sorting donations, and maintaining the store's cleanliness. Ideal candidates demonstrate effective communication and organization skills with a high school diploma or GED preferred.

This full-time position offers an hourly rate of $15.50 and potential monthly bonuses, alongside various benefits including medical, dental, and retirement plans.

Qualifications

• Must have a high school diploma or GED, preferred.
• Ability to communicate effectively with co-workers and customers.
• Organizational skills and mathematical skills required.

Responsibilities

• Provide positive customer service interactions and assist donors.
• Sort and categorize donated goods according to established guidelines.
• Maintain cleanliness and organization of the store area.

Skills

Effective communication

Mathematical skills (addition, subtraction, multiplication, division)

Organizational skills

Education

High School Diploma/GED preferred

Job description

Required Travel: 0%

Position Type: Hourly Full-Time

Hourly Rate: $15.50

Bonus Potential: Up to $250/month

MERS/Missouri Goodwill Industries is looking for an energetic, self‑motivated, and professional Retail Donation Attendant to join our Centralia Store team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission‑driven career, then this is the perfect fit for you.

Qualifications

• No degree required. High School Diploma/GED preferred.
• Ability to communicate effectively with co‑workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Primary Duties & Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop‑off, and offering thanks and any donation incentive and tax receipt.
• Handle all donations with care and respect.
• Sort donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintain high quality and high quantity standards while working quickly and steadily.
• Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establish and maintain positive and professional relationships with team members and leadership and work cross‑functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard‑free by removing obstructions and keeping aisles and designated walkways debris‑free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets.
• Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Benefits

• Monthly bonus up to $250.00.
• Individual and family medical benefits for full‑time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(b) Retirement on date of hire for employees working 20 or more hours per week.
• 403(b) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(a) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays.
• Flexible schedules.

MERS Missouri Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.