Retail District Manager

OXXO USA (Southwest Convenience Stores, LLC); Midland (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) in Midland, TX seeks a Retail District Manager to oversee multiple stores, drive sales growth, and uphold brand standards. You will mentor store managers, analyze market data, and implement strategic initiatives to maximize profitability across a designated geographic area.

The role requires a Bachelor’s degree and at least 5 years of retail management experience, including multi-unit leadership, with a strong emphasis on customer experience and

Qualifications

• Bachelor’s degree in Business Administration, Retail Management, or related field.
• 5+ years of retail management experience, including multi-unit or district oversight.
• Proven track record of meeting sales targets and managing budgets.

Responsibilities

• Oversee operations of multiple store locations to meet sales targets and operational goals.
• Coach store managers through performance reviews, training, and leadership development.
• Conduct regular store visits to ensure policy compliance, merchandising standards, and customer service quality.
• Analyze sales reports and market data to identify trends and implement growth strategies.
• Collaborate with marketing, inventory, and HR to optimize performance and resolve issues promptly.

Skills

Leadership

Coaching

Communication

Data analysis

Education

Bachelor’s degree in Business Administration, Retail Management, or related field

Tools

POS systems

Job description

Job Summary

The Retail District Manager is responsible for overseeing the operations and performance of multiple retail stores within a designated geographic area. This role focuses on driving sales growth, ensuring operational excellence, and delivering an exceptional customer experience across all locations. The District Manager will lead, mentor, and develop store managers and their teams to achieve business objectives and maintain brand standards. They will analyze market trends, identify opportunities for improvement, and implement strategic initiatives to maximize profitability, aligning store‑level activities with the company’s overall goals and fostering a high‑performance culture.

Key Responsibilities

• Manage and support multiple retail store locations to ensure consistent achievement of sales targets and operational goals.
• Coach and develop store managers and their teams through regular performance reviews, training, and leadership development.
• Conduct regular store visits to monitor compliance with company policies, merchandising standards, and customer service quality.
• Analyze sales reports, market data, and customer feedback to identify trends and implement corrective actions or growth strategies.
• Collaborate with cross‑functional teams including marketing, inventory, and human resources to optimize store performance and resolve issues promptly.

Education and Experience

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of retail management experience, including at least 2 years in a multi‑unit or district management role.
• Proven track record of meeting or exceeding sales targets and managing budgets.
• Strong leadership skills with experience in coaching and developing teams.
• Excellent communication and interpersonal skills.

Job Requirements

• Experience working in a fast‑paced retail environment with a focus on customer experience.
• Familiarity with retail management software and data analytics tools.
• Demonstrated ability to lead change management initiatives.
• Knowledge of inventory management and supply chain processes.
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Analytical skills are essential for interpreting sales data, market trends, and customer feedback to make informed decisions and strategic adjustments.
• Utilize leadership and communication skills daily to motivate and guide store managers and their teams toward achieving sales and operational goals.
• Responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
• Strong organizational skills help in managing multiple store locations, scheduling visits, and coordinating with various departments to ensure smooth operations.
• Problem‑solving abilities are frequently applied to address challenges such as staffing issues, inventory discrepancies, or customer concerns.
• Will help and aid in the recruitment of potential candidates.
• Manage and resolve customer issues and conflicts in a professional manner.
• Teach and role model customer service and suggestive selling techniques.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked.

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Any salary or hourly range listed reflects OXXO USA’s good‑faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.