Retail Display Installer - Technology

2020 Companies, Inc.; Sioux City (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Next-day pay on demand with DailyPay

Paid drive time and mileage reimburse

Paid training

Flexible scheduling options

Minimum 20 hours of fieldwork in 30‑d

Diverse projects and clients

Job summary

2020 Companies is seeking a reliable Field Service Representative to perform in-store installations, resets, and repairs for leading brands. You will travel up to 90 miles from home, work Monday–Friday with weekends optional, and manage time, communication, and client relationships to ensure top-quality execution.

The role emphasizes independent work, adherence to planograms, and the use of mobile apps to document progress and stay connected with field services management.

Qualifications

• Must be 18+ years old due to insurance.
• Flexible availability Monday through Friday; weekends and holidays as needed.
• Able to climb a ladder up to 10 feet and lift up to 60 lbs.
• Own Android or iPhone and use mobile apps for tasks.
• Willingness to travel up to 90 miles from home per assignment.
• Retail or merchandising experience is beneficial but not required.
• Strong communication via phone, text, and email.

Responsibilities

• Install and update sales floor fixtures and endcaps.
• Perform buildouts, resets, and display repairs.
• Follow planograms and client directives for each project.
• Complete forms, photos, surveys for each assignment before leaving site.
• Maintain displays per planograms and client requests.
• Conduct break-fix repairs to ensure displays are functional.
• Schedule and participate in installations, including team-based tasks.

Skills

Communication Skills

Adaptability

Time Management

Education

High School Diploma or equivalent

Job description

Job Type: Per Required Need

Work Location: Market - SS - IA - Sioux City

Overview: Retail Display Installer - Technology

Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement

Schedule: Work Monday-Friday | Weekends are not required!

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you'll execute a wide range of in-store tasks, including: Installing and updating sales floor fixtures and endcaps; Performing buildouts, resets, and display repairs; Following plan-o-grams and client-specific directives. You'll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you'll manage store-level relationships and ensure top-quality execution on every project.

Benefits

• $17.00 per hour
• Next-day pay on demand with DailyPay
• Paid drive time and mileage reimbursement
• Job assignments are available Monday-Friday | Weekends are not required!
• Paid training
• Job assignments include both flexible self-scheduling options and fixed shifts based on availability
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients

Key Responsibilities

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Representatives are responsible for keeping their availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Installing and building displays, end caps, and fixturing.
• Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
• Maintaining and updating displays according to planograms/ client requests.
• Conducting break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast-paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/ workflows.
• Available for weekend assignments as needed.
• Scheduling / Planning: Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements.
• This role involves executing multiple job functions as agreed upon.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Project Execution: Following all directives as provided, executing fully and completely.
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.

Relationship Development

Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders. Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

Leadership & Cross-functional Work

Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company. Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members. Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.

Customer & Client Satisfaction

Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management. Be open to provide and receive feedback.

Qualifications

• Age / Eligibility: Must be 18 or older (due to insurance requirements).
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments.
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet. Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• Education: A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience: Preferred Installation and merchandising experience. Proficiency with hand and power tool usage. Ability to follow planogram (POG) directives and secondary communication.
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to work collaboratively and autonomously.
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.