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2020 Companies is seeking reliable, detail-oriented Retail Installation & Merchandising Specialists to join our team and represent leading brands. You will work independently, meeting deadlines and using mobile apps to review, schedule, and complete assignments at retail venues within 90 miles.
Strong communication and organizational skills are essential as you manage your schedule, build store-level relationships, and ensure top-quality execution on every project.
Per Required Need
Market - SS - FL - Miami North
2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.
In this role, you'll work independently, meet deadlines, and use mobile applications and technology to review, schedule, and complete assignments at different retail venues within 90 miles. Strong communication and organizational skills are essential, as you manage your schedule to complete work within established timelines, build store-level relationships, and ensure top-quality execution on every project.
Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. This role involves executing multiple job functions as agreed upon.
Accept and schedule all assigned jobs within 48 hours of receipt
Following all directives as provided, executing fully and completely
Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.
Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.
Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company.
Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.
Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.
Be open to provide and receive feedback.
Must be 18 or older (due to insurance requirements).
Must be authorized to work in the United States
Flexible availability Monday through Friday.
Weekend and holiday availability as needed.
Early morning and late-night availability as needed.
Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
Climb a ladder up to 10 feet in height.
Safely lift and carry up to 60lbs.
Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
Ability to adjust to the ever-changing variety of tasks and work environments.
Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates.
Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.
Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
A high school diploma or equivalent is typically required.
Previous retail or merchandising experience is beneficial but not mandatory.
Installation and merchandising experience.
Proficiency with hand and power tool usage.
Ability to follow planogram (POG) directives and secondary communication.
Must own an Android or Apple mobile device to upload photos and data.
Must be able to successfully navigate various communication platforms and applications independently.
Must complete all training assignments and tasks within a designated time frame