Retail Display Installer - Technology

2020 Companies; Atlanta (GA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Medical benefits

Dental benefits

Vision benefits

Tech reimbursement

Paid time off

Mileage reimbursement

Flexible scheduling

Career growth

Job summary

2020 Companies is seeking a full-time merchandising Field Service Representative in the North Atlanta market. The role focuses on execution, communication, leadership, and coordination within the shared services division, including display installation and break-fix repairs.

The position offers hourly pay starting at $21 per hour, daily pay options, benefits, mileage reimbursement, PTO, and flexible scheduling. Opportunities for growth and career pathing are available.

Qualifications

• Must be 18 years or older due to insurance requirements.
• Authorized to work in the United States.

Responsibilities

• Lead and coordinate field execution across markets.
• Install and build displays, end caps, fixturing.
• Perform break-fix repairs and ensure displays are functional.
• Manage timelines and communicate with field management.
• Travel to assigned locations as required.

Skills

Communication

Leadership

Merchandising

Time management

Job description

Job Type

Per Required Need

Work Location

Market - SS - GA - N. Atlanta

Overview

2020 Companies is hiring a full-time merchandising Field Service Representative! The Field Service Representative plays a crucial role in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team. The Field Service Representative role involves a broad range of responsibilities, focusing on execution, exceptional communication, leadership, follow-through on tasks/timelines, and coordination within the shared services division. The representative will perform various tasks, including break-fix repairs, display installation, and general merchandising.

What's in it for you?

• Hourly pay starting at $21 per hour, based on experience and location
• Next-day pay on-demand with DailyPay
• Eligible for medical/dental/vision benefits
• $50 per month in technology reimbursement
• Paid time off
• Paid mileage and drive time
• Flexible scheduling
• Variety of job tasks
• Career pathing and growth opportunities

Key Responsibilities

Execution & Coordination :

• Participate and occasionally lead activities within the shared services - local/ area markets and division-wide, ensuring accurate tracking and execution of all work functions across various markets
• Respond and remain responsible for consistent communication with field services management and Field Representatives (within 24 hours of contact)
• Complete 30 hours of field work on average per week within a 12 month period
• Responsible for keeping their availability updated and accurate
• Fully complete all assigned jobs on or before scheduled end dates
• Lead, installing, and building displays, end caps, fixturing
• Maintaining and updating displays according to planograms/ client requests
• Conducting break-fix repairs to ensure displays and fixtures are fully functional
• Lead early projects, overnight and early morning installations, and installations involving a team of 2+ people and provide solution feedback
• Manage virtual software teams and ensure successful execution of related tasks and timelines
• Work independently and lead teams in a fast-paced environment
• Participate and complete a variety of training and certification programs
• Accurately track, manage, record, and communicate activity via designated systems/ workflows
• Available for weekend, holiday, and early morning assignments as needed

Scheduling / Planning

Your hours and locations may vary weekly, including occasional weekends, some early morning hours, and/or holidays based on store/client requirements. This role involves leading, coaching, and executing multiple job functions as agreed upon

Accept and schedule all assigned jobs within 48 hours of receipt

Team Management

• Provide daily communication, direction, training, and guidance to the team, ensuring team members have access to job knowledge, the ability to have questions answered, and role clarity
• Contribute to the team's success by assisting other members and ensuring that team goals, such as weekly and monthly job timelines, are met/completed
• Follow up on timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections

Project Execution

Implement shared services initiatives effectively, ensuring alignment with organizational goals and timelines

Relationship Development

• Build and maintain strong relationships within the shared services team: local/regional markets, clients, and other stakeholders
• Act as a leader and mentor, fostering collaboration and communication across all levels of the organization, especially within the local market and direct supervisors

Travel & Project Execution

• Travel to all assigned locations within the market and region as required for projects and programs
• Support local market and regional teams in executing all projects assigned to the shared services division

Leadership & Cross-functional Work

• Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company
• Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members
• Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success
• Lead and perform various tasks across different divisions, ensuring shared services integrate seamlessly into the daily/ weekly workflow

Customer & Client Satisfaction

• Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management
• Look for opportunities to address and course-correct behaviors while being open to feedback

Qualifications

Age / Eligibility

• Must be 18 years or older (due to insurance requirements)
• Must be authorized to work in the United States

Availability

• Flexible availability Monday through Friday
• Weekend and holiday availabilit