Retail-Department Manager Replenishment

Michaels Stores; Springfield (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Retail-Department Manager to oversee inventory management and merchandising standards in a vibrant retail environment. This role involves engaging with customers to enhance their shopping experience while ensuring the store is well-stocked and visually appealing. As a leader, you will support your team in achieving performance goals and provide training to new members. Join a company that values creativity and team well-being, offering benefits like health insurance and tuition assistance. If you have a passion for retail and customer service, this opportunity is perfect for you.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Experience in retail merchandising and customer service preferred.
• Ability to manage inventory and support team performance.

Responsibilities

• Lead and manage store operations and adherence to SOPs.
• Assist with inventory management and customer service.
• Support team training and development activities.

Skills

Retail merchandising

Customer service

Inventory management

Education

High School Diploma

Retail Management Certification

Job description

Join to apply for the Retail-Department Manager Replenishment role at Michaels Stores.

Store - ST. L-BRENTWOOD, MO

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Major Activities

1. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws and requirements; ensure execution of policies and standards; hold team accountable for store conditions and results.
2. Manage and support truck processes; lead teams to meet standards; achieve KPIs and support team KPI achievement.
3. Manage, execute, and support the planogram process (POGs) to standard.
4. Manage, execute, and support the AD set processes.
5. Manage and execute shrink and safety programs.
6. Serve as Manager on Duty (MOD).
7. Maintain seasonal sets and feature space according to visual merchandising standards.
8. Assist with interviewing, onboarding, coaching, training of new team members; support talent development and participate in performance management activities.
9. Interact respectfully with others; promote the organization’s vision and values; serve as a role model.
10. Acknowledge customers, help locate products, and provide solutions.
11. Assist with Omni-channel processes.
12. Cross-train in Custom Framing selling and production.

Other Duties As Assigned

Preferred Certifications or Skills

• Retail merchandising and customer service experience preferred.

Physical Requirements

• Ability to stand for long periods, move throughout the store, perform bending, lifting, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves using ladders or similar equipment.

If assistance is needed to perform these functions, please contact your supervisor for accommodations.

Work Environment

• Public retail store environment; climate-controlled areas; some outdoor work; work hours include nights, weekends, and early mornings.

Applicants must meet legal requirements of the job.

Our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. We prioritize team wellbeing with benefits including health insurance, paid time off, tuition assistance, and employee discounts.

Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Retail