Retail Department Leader: Drive Sales & Service Excellence

Buchheit Family of Companies; Murray (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Buchheit Family of Companies is seeking a Department Manager for our Retail Store in Murray, KY. This role oversees a designated store area, drives sales, controls costs, and leads a team to deliver excellent customer service and store standards.

The Department Manager will ensure planograms, pricing, display, and stock levels are accurate while maintaining safety and adherence to policies. Strong communication and leadership are essential for success.

Qualifications

• 3-4 years of retail experience.
• Retail Management experience is preferred.
• Strong communication and leadership skills.
• Excellent verbal and written communication.

Responsibilities

• Drive sales and profitability through customer satisfaction.
• Ensure all planograms are executed.
• Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels.
• Supervise, train, and develop staff in all functions required to run your assigned area.
• Ensure all employees provide outstanding customer service to satisfy customer needs.
• Be familiar with and enforce all policies and procedures.
• Oversee assigned area through effective delegation and management of work, employees, time, and resources.
• Maintain working knowledge of products and services.
• Safety awareness of anything in store that may be hazard to employees or customers.
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner.

Skills

Retail Management

Leadership

Customer Service

Communication

Staff Training

Tools

POS Systems

Inventory Management

Basic Computer Skills

Job description

Buchheit Family of Companies is seeking a Department Manager for our Retail Store in Murray, KY. This role oversees a designated store area, drives sales, controls costs, and leads a team to deliver excellent customer service and store standards.

The Department Manager will ensure planograms, pricing, display, and stock levels are accurate while maintaining safety and adherence to policies. Strong communication and leadership are essential for success.