Clothing Dept Manager — Lead Sales & Service

Buchheit Family of Companies; Sparta (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Buchheit Family of Companies seeks a Department Manager for its Retail Store to lead a team, drive sales, and manage day-to-day operations. You will focus on customer satisfaction, product presentation, pricing, and staff development to meet store goals.

The role requires hands-on leadership in a fast-paced retail environment, with emphasis on planogram execution, staff training, and consistent service quality. This position is full-time and oriented toward achieving profitability.

Qualifications

• 3-4 years of retail experience.
• Retail management experience preferred.
• Flexibility to work any open store hours.
• Strong communication and leadership skills.
• Highly motivated leader capable of motivating others to achieve company goals.
• Excellent verbal and written communication.
• Must possess strong work ethic and interpersonal skills.

Responsibilities

• Drive sales and profitability through customer satisfaction.
• Ensure all planograms are executed.
• Ensure all merchandise is properly priced, displayed and stocked according to inventory levels.
• Supervise, train, and develop staff in all functions required to run your assigned area.
• Ensure all employees provide outstanding customer service to satisfy customer needs.
• Be familiar with and enforce all policies and procedures.
• Oversee assigned area through delegation and management of work, employees, time, and resources.
• Maintain working knowledge of products and services.
• May operate forklift or industrial truck as needed.
• Promote safety awareness in the store.
• Handle customer complaints professionally and promptly.
• Additional duties as assigned.

Skills

Leadership

Customer Service

Communication

Team Building

Problem Solving

Organization

Job description

Buchheit Family of Companies seeks a Department Manager for its Retail Store to lead a team, drive sales, and manage day-to-day operations. You will focus on customer satisfaction, product presentation, pricing, and staff development to meet store goals.

The role requires hands-on leadership in a fast-paced retail environment, with emphasis on planogram execution, staff training, and consistent service quality. This position is full-time and oriented toward achieving profitability.