Retail Customer Service & Stock Associate

dollartree; West Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree in West Des Moines, IA seeks a Customer Service Associate to help shoppers with questions, process transactions, and keep the store running smoothly. You will stock shelves, unload merchandise, maintain cleanliness, and provide friendly, professional service to customers and team members.

This role emphasizes customer focus and safety in a fast-paced retail environment, with opportunities to grow as you gain experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Instruction following

Physical effort

Education

High school diploma

Job description

Dollar Tree in West Des Moines, IA seeks a Customer Service Associate to help shoppers with questions, process transactions, and keep the store running smoothly. You will stock shelves, unload merchandise, maintain cleanliness, and provide friendly, professional service to customers and team members.

This role emphasizes customer focus and safety in a fast-paced retail environment, with opportunities to grow as you gain experience.