Retail Customer Service Specialist (Part-Time)

Dollar Tree, Inc.; Wauconda (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Wauconda, IL is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and safe.

This role requires a high school diploma or equivalent and prior customer service experience. You should be able to lift 30–50 lbs, follow procedures, and maintain clean, organized store areas.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks, stock replenishment.
• Ensure a safe, respectful environment with professional interactions.
• Maintain store cleanliness, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Wauconda, IL is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and safe.

This role requires a high school diploma or equivalent and prior customer service experience. You should be able to lift 30–50 lbs, follow procedures, and maintain clean, organized store areas.