Retail Customer Service Specialist - Flexible Schedule

Walgreens; Grand Rapids (MI); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Grand Rapids, MI is seeking a Customer Experience Associate to deliver a distinctive shopping experience at the checkout and across store interactions. You will greet customers, process purchases, and help with product recommendations in a fast-paced retail environment.

The role involves assisting with photo services, web order pick-up, and maintaining clean, well-stocked shelves while upholding company policies and procedures.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides courteous, fair, friendly checkout service.
• Recommends items for sale and assists with stock rotation and restock.
• Keeps counters and shelves clean and well merchandised; checks in and prices merchandise as directed.
• Provides customer service in the photo area and assists with exterior and interior maintenance.
• Assists with web pick-up and order fulfillment.

Skills

Customer service

Cash handling

Stock merchandising

English fluency

Tools

POS system

Store equipment

Job description

Walgreens in Grand Rapids, MI is seeking a Customer Experience Associate to deliver a distinctive shopping experience at the checkout and across store interactions. You will greet customers, process purchases, and help with product recommendations in a fast-paced retail environment.

The role involves assisting with photo services, web order pick-up, and maintaining clean, well-stocked shelves while upholding company policies and procedures.