Retail Customer Service Specialist

Dollar Tree, Inc.; Claycomo (MO); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Claycomo, MO is seeking a Customer Service Associate to enhance the shopping experience. You will assist customers, process transactions at the register, and help with stock and merchandising to keep the store inviting.

The role emphasizes friendly customer interactions, reliability, and the ability to lift up to 50 lbs, with opportunities for growth and benefits such as retirement plans and educational assistance.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. and handle walking, standing, stooping and other physical duties.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep store clean and restocked, including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Physical stamina

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Claycomo, MO is seeking a Customer Service Associate to enhance the shopping experience. You will assist customers, process transactions at the register, and help with stock and merchandising to keep the store inviting.

The role emphasizes friendly customer interactions, reliability, and the ability to lift up to 50 lbs, with opportunities for growth and benefits such as retirement plans and educational assistance.