Retail Customer Service Pro — Stock, Cash & Customer Care

Dollar Tree Stores; Memphis (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate II in Memphis, TN to deliver a welcoming shopping experience, assist with merchandise, and handle transactions. This part-time role emphasizes safety, courtesy, and efficient store operations within a fast-paced retail environment.

We value a high school diploma or equivalent, customer service experience, and strong communication skills. The position involves lifting, standing, and assisting with store cleanliness and inventory as needed.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions while working the cash register and protecting cash.
• Maintaining security of cash and company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Integrity

Cash handling

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II in Memphis, TN to deliver a welcoming shopping experience, assist with merchandise, and handle transactions. This part-time role emphasizes safety, courtesy, and efficient store operations within a fast-paced retail environment.

We value a high school diploma or equivalent, customer service experience, and strong communication skills. The position involves lifting, standing, and assisting with store cleanliness and inventory as needed.