Retail Customer Service Pro — Front-End & Merchandising

Dollar Tree, Inc.; Petersburg (VA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Petersburg, VA seeks a part-time Customer Service Associate II to support daily store operations, merchandise, and customer service. You will assist with front-end duties and cash register tasks while maintaining a clean, welcoming environment for shoppers.

The role requires a high school diploma or equivalent (preferred), strong customer service experience, and the ability to lift 30–50 lbs. A friendly, proactive approach and good math skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service in retail or related environments highly preferred.
• Ability to follow instructions and read operational documents.
• Prolonged standing and frequent lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash handling.

Responsibilities

• Assist with daily store operations including merchandising and customer service.
• Support cash register operations and front-end duties as needed.
• Receive merchandise, stock, and maintain store cleanliness and safety.
• Maintain secure handling of cash and protect company assets.
• Provide a positive, respectful environment for customers and team members.
• Other duties as assigned.

Skills

Customer service

Able to lift 30-50 lbs

Strong organizational skills

Strong communication skills

Problem solving

Integrity

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Petersburg, VA seeks a part-time Customer Service Associate II to support daily store operations, merchandise, and customer service. You will assist with front-end duties and cash register tasks while maintaining a clean, welcoming environment for shoppers.

The role requires a high school diploma or equivalent (preferred), strong customer service experience, and the ability to lift 30–50 lbs. A friendly, proactive approach and good math skills are essential.