Retail Customer Service & Merchandising Associate

Meijer Great Lakes; Monroe (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

401(k) with company contributions

Paid family care leave

Medical/dental/vision

Job summary

Meijer Great Lakes is seeking a team member focused on delivering outstanding customer service in a fast-paced retail setting. You will share product knowledge, assist customers in finding items, and maintain visually appealing displays across departments to support smooth store operations.

The role emphasizes safety, accuracy, and a friendly, proactive approach to help families shop confidently and efficiently every day.

Qualifications

• Customer-first mindset required.
• Strong listening and communication skills expected.
• Ability to learn and use job-specific technology.
• Attention to detail and organized work.
• Follow safety, quality, and processes.
• Remain calm and focused in fast-paced environment.
• Physically active: lifting, bending, standing for extended periods.
• Passion for helping customers daily.
• Retail or food service experience is helpful but not required.

Responsibilities

• Build positive connections with customers and teammates.
• Share product knowledge and help customers find what they need.
• Maintain fresh, full, visually appealing product displays.
• Stock, rotate, and merchandise products according to standards.
• Use technology to complete tasks accurately and efficiently.
• Follow food safety, sanitation, and quality procedures.
• Collaborate across Meat, Seafood, Bakery, Deli, Produce and Grocery.
• Support other tasks to keep store operations running smoothly.
• Every shift, contribute to store efficiency and customer satisfaction.

Skills

Customer-first mindset

Active listening

Tech literacy

Attention to detail

Process adherence

Calm under pressure

Physical stamina

Customer care passion

Retail experience helpful

Job description

Meijer Great Lakes is seeking a team member focused on delivering outstanding customer service in a fast-paced retail setting. You will share product knowledge, assist customers in finding items, and maintain visually appealing displays across departments to support smooth store operations.

The role emphasizes safety, accuracy, and a friendly, proactive approach to help families shop confidently and efficiently every day.