Retail Customer Service Manager - Management Trainee

Lamont & Scott Marketing Group

Green (OH)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Base pay with commission
Opportunities for bonuses
Team environment promoting growth

Job summary

Lamont & Scott Marketing Group is seeking candidates for a management training position in Green, Ohio. The ideal candidates will have a background in retail or customer service, as the role involves heavy customer service and face-to-face presentations.

The management team promotes a positive environment for professional growth and encourages applications from individuals who are proactive and enjoy working in fast-paced settings. Compensation includes a guaranteed base pay, commission, and bonus opportunities.

Qualifications

  • 1-3 years experience in retail, sales, or customer service.
  • Ability to work weekends for events and promotions.
  • Outgoing personality for consumer interaction.

Responsibilities

  • Provide heavy customer service.
  • Conduct face-to-face presentations.

Skills

Customer service experience
Strong communication skills
Multi-tasking
Proactive self-starter

Job description

  • Full-time
Company Description

We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.

Job Description

We are looking for candidates with experience in the retail and customer service industries to fill a management training position. We are actively seeking candidates with retail experience due to their ability to work in a fast-paced environment and strong communication skills. The position is in a fun team environment within our retail partners locations. All of our management team got their start in a retail atmosphere.

This position involves responsibilities in:

  • Heavy customer service
  • Face to face presentations

We cross-train all employees within leadership development which includes:

  • Interviewing
  • Training
  • Team building
  • Time Management

Our management team offers an environment where our team's ideas are not only considered yet implemented. We pride ourselves on the positive environment we have established. And expect our team to rise above expectations and be self-disciplined in managing their own time and work schedule. A few members of our management team have a retail background, so those from that industry are encouraged to apply.

Candidates from the retail and banking environment are encouraged to apply because of their great people skills and ability to multi-task.

Qualifications
  • 1-3 years experience working in retail, sales, or customer service
  • Ability to work some weekends for events and promotions
  • Passion for communication
  • Should be a proactive self-starter with the ability to work independently. Need strong ability to set priorities, solve problems, and be resourceful under pressure.
  • Outgoing personality and able to interact with a variety of consumers
  • Comfortable in a fast paced environment and able to manage multiple projects and campaigns
Additional Information

Our compensation includes guaranteed weekly base pay, commission structure, and opportunities for bonuses. We value our cohesive team environment that promotes professional and personal growth.

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