Retail Customer Service: Growth Path & Bonuses

Texas EZPAWN L.P.; Galveston (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free health insurance

Monthly uncapped bonus potential

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Career advancement opportunities

Great working hours

Job summary

EZCORP is hiring Retail Customer Service Representatives / Pawnbrokers in Galveston, TX. Start as a Trainee in a 5-week paid training program and earn a $0.50 raise, with promotion to Pawnbroker upon completion.

Your path continues through the Pawnbroker Certification Program, with potential to become Lead Pawnbroker and Store Manager in Training. Competitive pay based on experience and opportunities for growth and bonus potential.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and work independently or in a team.
• Able to pass criminal background check and drug test.
• Knowledge of pawned items a plus (tools, jewelry, electronics).
• Bilingual abilities are a plus.

Responsibilities

• Providing excellent customer service by greeting customers.
• Interacting with customers in person and on the phone.
• Processing sales, loans, and extensions.
• Performing opening and closing store duties.

Skills

Customer service

Communication

Retail experience

Bilingual

Education

High school diploma or GED

Job description

EZCORP is hiring Retail Customer Service Representatives / Pawnbrokers in Galveston, TX. Start as a Trainee in a 5-week paid training program and earn a $0.50 raise, with promotion to Pawnbroker upon completion.

Your path continues through the Pawnbroker Certification Program, with potential to become Lead Pawnbroker and Store Manager in Training. Competitive pay based on experience and opportunities for growth and bonus potential.