Retail Customer Service Associate - Stock & Sales Support

Dollar Tree; Louisburg (NC); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is hiring a Customer Service Associate in Louisburg, NC. You will assist customers, process transactions at the register, maintain store cleanliness, and help with stocking and unloading merchandise.

The role focuses on friendly service, safety, and efficiency in a fast-paced retail environment. The position is part-time with opportunities to grow, and the team emphasizes reliable help, teamwork, and adherence to store policies while supporting a positive shopping experience for all

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store requested.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, bending, and climbing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Lifting up to 50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree is hiring a Customer Service Associate in Louisburg, NC. You will assist customers, process transactions at the register, maintain store cleanliness, and help with stocking and unloading merchandise.

The role focuses on friendly service, safety, and efficiency in a fast-paced retail environment. The position is part-time with opportunities to grow, and the team emphasizes reliable help, teamwork, and adherence to store policies while supporting a positive shopping experience for all