Retail Customer Service Associate - Part Time, Growth

Family Dollar; Cincinnati (OH); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Cincinnati, OH is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, and help keep the store stocked and tidy.

The role requires the ability to lift 30–50 lbs and perform various physical tasks, with emphasis on safety, professionalism, and friendly customer interactions. Prior retail or service experience is highly valued, and the position is at on-site locations in Ohio.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Physical stamina

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar in Cincinnati, OH is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, and help keep the store stocked and tidy.

The role requires the ability to lift 30–50 lbs and perform various physical tasks, with emphasis on safety, professionalism, and friendly customer interactions. Prior retail or service experience is highly valued, and the position is at on-site locations in Ohio.