Retail Customer Service Associate — Part-Time

Dollar Tree, Inc.; Miami Beach (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers with questions, manage transactions at the register, and help with stock replenishment.

The role requires a high school diploma (preferred) and prior customer service in retail or related fields. You will work at our Miami Beach, FL store, with focus on reliability and friendly service.

Perks include Employee Assistance Program, retirement plans, and educational assistance.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Physical stamina

Education

High School Diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers with questions, manage transactions at the register, and help with stock replenishment.

The role requires a high school diploma (preferred) and prior customer service in retail or related fields. You will work at our Miami Beach, FL store, with focus on reliability and friendly service.

Perks include Employee Assistance Program, retirement plans, and educational assistance.