Retail Customer Service Associate — Part-Time

Dollar Tree, Inc.; Falls Church (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Falls Church, VA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help with stock and store upkeep.

Key duties include maintaining a safe, respectful environment and performing all assigned tasks efficiently. This is a part-time role with opportunities for growth and a focus on customer satisfaction.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Keep the store clean and presentable, including bathrooms, floors, and trash management.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Team player

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. in Falls Church, VA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help with stock and store upkeep.

Key duties include maintaining a safe, respectful environment and performing all assigned tasks efficiently. This is a part-time role with opportunities for growth and a focus on customer satisfaction.