Retail Customer Service Associate II

Dollar Tree Stores; Shillington (Berks County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail chain is seeking a friendly and energetic Customer Service Associate II to enhance the shopping experience at their Shillington location. Responsibilities include assisting with daily operations, managing transactions, and ensuring customer satisfaction. Ideal candidates have prior customer service experience and strong communication skills. This full-time position offers various perks and benefits including an employee assistance program and retirement plans.

Qualifications

• Previous customer service experience in retail or similar environments is preferred.
• Ability to lift 30-50 lbs and perform physical tasks regularly.
• Strong integrity and ability to follow instructions.

Responsibilities

• Assist with daily store operations including merchandising and stocking.
• Maintain a clean and welcoming store environment.
• Provide positive interactions with customers and colleagues.
• Manage sales transactions at the cash register.
• Protect company assets and maintain cash security.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

A retail chain is seeking a friendly and energetic Customer Service Associate II to enhance the shopping experience at their Shillington location. Responsibilities include assisting with daily operations, managing transactions, and ensuring customer satisfaction. Ideal candidates have prior customer service experience and strong communication skills. This full-time position offers various perks and benefits including an employee assistance program and retirement plans.