Customer Service Associate II: Retail Ops & Cash

Dollar Tree Stores; Bucyrus (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail chain is seeking a Customer Service Associate II to assist with daily operations, including merchandising and customer support. The ideal candidate will have prior customer service experience and strong organizational, communication, and problem-solving skills. This position involves maintaining store cleanliness, managing cash transactions, and creating a welcoming environment for customers. Competitive perks and benefits including medical and retirement plans are offered.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist with daily operations including merchandising and supporting customers.
• Maintain cleanliness and organization throughout the store.
• Manage sales transactions while working the assigned cash register.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Basic math proficiency

Education

High school diploma or equivalent

Job description

A retail chain is seeking a Customer Service Associate II to assist with daily operations, including merchandising and customer support. The ideal candidate will have prior customer service experience and strong organizational, communication, and problem-solving skills. This position involves maintaining store cleanliness, managing cash transactions, and creating a welcoming environment for customers. Competitive perks and benefits including medical and retirement plans are offered.