Retail Customer Service Associate I - Part Time

Dollar Tree, Inc.; Decherd (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is looking for a Customer Service Associate to deliver a great shopping experience at our Decherd, TN store. You will assist customers, handle transactions, restock merchandise, and help unload trucks while maintaining a clean, safe, and friendly environment.

Ideal candidates have strong customer service skills, the ability to follow instructions, and physical stamina to lift up to 50 lbs and stand for long periods. This role emphasizes teamwork and consistent store presentation.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and sustain frequent walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional, friendly interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Interpersonal skills

Physical capability

Education

High school diploma or equivalent

Job description

Dollar Tree is looking for a Customer Service Associate to deliver a great shopping experience at our Decherd, TN store. You will assist customers, handle transactions, restock merchandise, and help unload trucks while maintaining a clean, safe, and friendly environment.

Ideal candidates have strong customer service skills, the ability to follow instructions, and physical stamina to lift up to 50 lbs and stand for long periods. This role emphasizes teamwork and consistent store presentation.