Retail Customer Service Associate | Growth & Perks

dollartree; Indio (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a team-oriented associate to drive customer satisfaction and smooth store operations. You will assist customers, process transactions, and help keep merchandise stocked and accurate.

This role emphasizes welcoming service, safe handling of cash, and a clean, organized shopping environment. You will work with colleagues to meet daily store goals while following company policies and procedures.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail preferred.
• Ability to follow instructions and read operational documents.
• Capable of lifting 30–50 lbs and frequent walking/standing.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Good problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store well-stocked and recover merchandise.
• Unload trucks and stock replenish per productivity standards.
• Maintain a clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Inventory control

Teamwork

Communication

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree is seeking a team-oriented associate to drive customer satisfaction and smooth store operations. You will assist customers, process transactions, and help keep merchandise stocked and accurate.

This role emphasizes welcoming service, safe handling of cash, and a clean, organized shopping environment. You will work with colleagues to meet daily store goals while following company policies and procedures.